Legal
Protect your rights and
obligations with clear terms and conditions.
Last updated: 18/10/2023
Terms of Service
1. Introduction
Welcome to SaleShark, an online platform for leveraging advanced data analytics and AI to improve car sales.By using our services, you agree to these Terms of Service.
2. Eligibility
You must be at least 18 years old to use SaleShark.You must have the authority to enter into these Terms on behalf of yourself or the entity you represent.
3. Accounts and Registration
You must create an account to use our services. You are responsible for maintaining the confidentiality of your account information.
4. Free and Premium Services
We may offer a freemium model, allowing users to generate vehicle ads at no cost. Our premium service provides access to the GPT-4 model. A 30-day cancellation period applies for the premium trial.
5. Fair Use Policy
Users of the free service can generate ads, but usage is subject to our fair use policy.We reserve the right to limit or restrict access to users who violate our fair use policy.
6. Payments and Billing
Standard SaaS payment conditions apply.
You are responsible for paying all applicable fees and taxes related to your use of the premium service.
7. Intellectual Property Rights
All content generated by SaleShark is owned by us or our licensors.
8. Limitation of Liability
We are not liable for any damages or losses resulting from your use of our services or the content generated through SaleShark.AI models (including those used by SaleShark) may sometimes produce misleading or inaccurate information. Ensure you check each ad for accuracy before publishing.
9. Termination
We may terminate your access to our services if you violate these Terms of Service.
Privacy Policy
SaleShark values your privacy and is committed to safeguarding your Personal Information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, storage, and protection of your Personal Information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Collection of Personal Information
Personal Information refers to information or opinions that identify an individual. We collect Personal Information such as names, addresses, email addresses, and phone numbers through various means, including website form submissions and third parties. We do not guarantee the website links or policies of authorised third parties.
2. Purpose of Collecting Personal Information
We primarily collect your Personal Information to provide our services, share information with our clients, and conduct marketing activities. We may also use your Personal Information for closely related secondary purposes, where you would reasonably expect such usage or disclosure. You can unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
3. Sensitive Information
Sensitive information includes data or opinions about an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. We will only use sensitive information for the primary purpose it was obtained, for a directly related secondary purpose, with your consent, or where required or authorised by law.
4. Third Parties
We will collect your Personal Information directly from you, whenever reasonable and practicable. In some instances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are made aware of the information provided to us by the third party.
5. Disclosure of Personal Information
We may disclose your Personal Information under the following circumstances:
To third parties with your consent.
Where required or authorised by law.
6. Security of Personal Information
We store your Personal Information in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer needed for its intended purpose, we will take reasonable steps to destroy or permanently de-identify it. However, most of the Personal Information is or will be stored in client files, which we will keep for a minimum of 7 years.
7. Access to Your Personal Information
You may access the Personal Information we hold about you and update or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. We will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification from you before releasing the requested information.
8. Tracking Technologies
Our website uses tracking technologies such as Google Analytics, Hubspot CRM, Google Ads, LinkedIn, and Facebook Pixels. These technologies help us understand how users interact with our website and improve our services.
9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
help@saleshark.com.au.
By using our services, you agree to the terms of this Privacy Policy.